August 2013 Newsletter
Our policies and services
SAC Raging Bull Customers
Dear Valued Harley Customer,
How are you all doing? I hope well. Our winter this year has been mild so far so you should all be doing some enjoyable winter riding. Don’t let us find out that your bike is parked, that is not a good thing.
I regularly send out newsletters to our customer data base. It has come to my attention however that for some or other reason many of our customers are not receiving them. I hope it is not your mail firewall protection, maybe you can check that. I have used a different distribution resource this time round so I surely hope it is going to be more reliable. I only send out good useful information so it would normally benefit you to read it. Our next newsletter in September will comprehensively cover preventative maintenance and tuning Harleys, look out for this one!
Most of my previous newsletters and our informative Harley workshop policy document are on our website in the “news” section. Herewith the direct links:
• www.sacragingbull.co.za
• www.sacragingbull.co.za/Harley-News.html
• www.sacragingbull.co.za/policies.html
They are all good reads and promise to keep you in control of your Harley. Dealing with us in the future will be easier if you know how things work at our shop so please try and find some time to read the policy document.
I would also like to again use this opportunity to reassure you that you and your bike receive and deserve my personal attention whether directly or indirectly each and every time that you deal with us. While I can’t guarantee that everything that we do is perfect every time, I can guarantee you that if you are not 100% satisfied and you bring it to my or our attention that we will do whatever it takes to rectify the situation.
Also I would like to encourage you as a valued customer to discuss and clearly understand your estimate and or invoice prior to paying it. We put a huge amount of effort into every job which is not easy or near impossible to define or describe on an estimate or invoice.
I am personally inviting and reminding you all again to use this winter opportunity for you Harley maintenance and or upgrades. It is generally quiet in bike workshops until mid September and please don’t forget to negotiate and benefit from a special winter price. Some of our customers think that we are only a workshop; in fact we are a one-stop Harley shop. See a few of our services on offer at the end of this page.
Due to some ongoing pressure from the Harley Davidson Trademark Owners I have been forced to rename our shop and all related paper work or documentation. We are now official “SAC Raging Bull Pty Ltd”, the bike division of the SAC Group. We specialize in service, repairs, tuning and upgrades to Harley Davidson motor cycles. It has never been my intention to benefit in any way from the Harley Davidson Trademarks.
A few of our services:
- Service & Repairs
- Engine Upgrades & Rebuilds
- Minor Service
- Major Service
- Mechanical Repairs
- Wheel bearings
- Brake pads & fluid
- Charging system evaluation
- Wheel alignment
- Wheel balancing
- Battery condition checks
- Fault Code resetting
- Stage 1, 2 & 3 conversions
- 883 to 1200
- 88ci to 95ci
- 96ci to 103ci or 110ci
- Dyna testing and tuning
- Engine refurbishing
- Carb Re-Jetting
- Screamin’ Eagle Cams
- Cylinder Head Gas flows
- Accessories
- Other
- Clothing
- Riding
- Chrome parts
- Windshields, seats etc
- After-market parts or accessories
- Handle bar changes
- Lowering kits
- Forward Controls
- Luggage Collections
- Tyres
- Engine Trim
- FOB Assigning
- FOB reprogramming
- Key ordering
- Paint – color change
- Chroming
- Bike “Blackout” – Matt or Gloss
- Tyres for Life Claims
- Insurance Claims
- Powder coating
- Ceramic coating
- Customizing
We also have a wash bay that specializes in: Valet, Glazing, White wall scrubs, Boot Mark removal, Chrome polishing, Swirl and scratch removal etc.
And Much More!
So in summary, we can accommodate your every Harley need no matter how small or big! Our advice is free of charge and our recommendations are usually spot-on. Remember we have your best interest at heart and we can certainly deliver on our promises.
We already carry a relatively large stock of service and repair items to minimize bike down time while in for repairs. We are slowly but surely growing our accessory stock but please don’t forget, we order in from all the dealerships around the country including the Un-officials. We are able to get ordered in items quicker than you think possible.
Thank you sincerely for your ongoing support.
Harley Greetings,
Stephen Fischer & The SAC Raging Bull Team
